2021 Open Enrollment

March 29 – April 16, 2021

Option 1

Self-Service Online Enrollment

March 29 – April 17

You can enroll online at:


User ID: SSN

PIN: Last 4 of SSN + Last 2 of Birth Year

Option 2

Call Center Enrollment

March 29 – April 16

You may call the Mark III Call Center line (Monday-Friday 8am-5pm) at:

(833) 864-1656

and a licensed benefits counselor will be able to assist with elections or changes to your benefits.

Or you may click the button below to schedule and appointment, and a benefits counselor will call you at the chosen time.  You will receive an email confirmation.

Option 3

Face-to-Face Onsite Enrollment

March 29 – April 16

If planning an onsite enrollment, please make an appointment.

Available Monday-Friday 9am-5pm at:


Event Center of Rocky Mount

285 NE Main Street
Rocky Mount, NC 27801

Changes made during this enrollment period will take effective July 1.

REMEMBER: The Annual Enrollment Period is the only time you are able to make changes to your benefits. Changes outside of this timeframe are only permitted if you experience a Qualified Event outlined by the IRS. If you should experience a Qualified Event, you have 30 days from the Event Date to make a change to your benefits.



All information contained in this website is a brief description of your coverage and is not a contract. Please read your certificate booklet for each product for the exact terms and conditions.